1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit — such as your login status or shopping cart contents — and allow us to understand how visitors use our site. Cookies cannot run programs or deliver viruses to your device.

2. How we use cookies

We use cookies to keep the store functioning correctly, remember your preferences, and collect anonymous data about how visitors interact with our site. We do not use cookies to identify you personally unless you have created an account or placed an order.

3. Types of cookies we use

Essential — Always active, no consent required These cookies are strictly necessary for the website to function. Without them, core features like logging in, adding items to your cart, and completing checkout would not work. Examples: session token, shopping cart ID, CSRF security token, cookie consent preference. Duration: up to 6 months.

Analytics — Requires your consent These cookies help us understand how visitors arrive at and use our store — such as which pages are most popular and where users drop off. The data is aggregated and anonymous. Provider: Squarespace.

Functional — Requires your consent These cookies remember your preferences to give you a more personalised experience — such as your preferred language or currency. Duration: up to 6 months.

Marketing — Requires your consent If you have opted in, these cookies may be used to show you relevant advertisements on other websites and measure the effectiveness of our campaigns. Provider: Squarespace. Duration: up to 6 months.

4. Third-party cookies

Some cookies are set by third-party services that appear on our pages, such as analytics or payment providers. These third parties have their own privacy and cookie policies, which we encourage you to review. We do not control how they use data collected through their cookies.

5. Managing your cookie preferences

When you first visit our site, you will be shown a cookie banner where you can accept or decline non-essential cookies. You can change your preferences at any time via the Cookie Settings link in the footer of our website.

You can also control cookies directly through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling essential cookies may prevent parts of the site from working correctly:

• Chrome — Settings → Privacy and security → Cookies

• Firefox — Settings → Privacy & Security → Cookies and Site Data

• Safari — Preferences → Privacy → Manage Website Data

• Edge — Settings → Cookies and site permissions

6. Changes to this policy

We may update this cookie policy from time to time as our use of cookies or applicable regulations change. The date at the top of this page shows when it was last revised. Continued use of our site after any changes constitutes acceptance of the updated policy.

7. Contact us

If you have any questions about how we use cookies, please contact us at info@heyvivacious.com

This cookie policy should be read alongside our Privacy Policy.